Netcom Training’s intensive IT Support course is your shortcut to breaking into IT and a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - all in an interactive online format, and land a globally recognised CompTIA Tech+ certification.
This course is designed for learners based in the West Midlands and London. If you're looking for a digital support course in Manchester, click here.
13 weeks, part-time
100% online learning
Career-boosting skills in IT support, admin and analysis
180 hours
Level 3, Netcom Certificate of Completion, CompTIA Tech+ exam vouchers
Adult Skills Fund
Looking to break into tech? Our IT training course is designed to equip you with in-demand IT support skills. This digital course covers everything from troubleshooting to networking, and cloud computing to business processes.
In just 13 weeks, you’ll complete an online training course that prepares you for real IT jobs. Whether you’re starting fresh or upskilling, Netcom’s bootcamp course will help you earn a CompTIA Tech+ certification and land a role in tech.
Boost your career with our expert-led online training course and start your journey in IT support today.
You could learn for free if you meet the eligibility criteria:
Kick off with the fundamentals of computer hardware and software architecture, network addressing (including numerical skills with binary numbers), network media (cabled and wireless) and the hardware required for connections, security and the maintenance procedures used to keep a network running, essential for any IT pro.
Get familiar with OS setups, mobile integration and system optimization.
Next up, you’ll dive into cloud services, starting with the practical set up and the delivery models deployed within them. You’ll learn about the features of effective cloud security and how to apply security protocols to real-life scenarios. You’ll also gain an understanding of how to build and maintain a disaster recovery plan, a vital skill for IT technicians to ensure data can be recovered in an emergency. As an IT professional, this area of the course will give you the knowledge to enforce cloud security methods and defend systems against sophisticated attacks, a skill employers will be keen to see on your CV.
Finally, you’ll explore how to apply your skills practically to everyday work within a business or organisation, crucial to securing a role within IT.
Crack into the IT industry with roles like:
The frontline of tech support. You’ll troubleshoot hardware/software issues, set up new systems and help users stay connected. Perfect for problem-solvers who love working with tech.
Get paid whilst learning. You’ll assist with troubleshooting, setting up new devices, managing user accounts and logging IT issues, all whilst gaining industry-recognised qualifications.
Help users navigate software issues, install updates and troubleshoot bugs via phone, email or remote access. A great role for anyone who loves tech and helping people.
Keep businesses running smoothly by managing networks, security and operating systems. You’ll handle system monitoring, backups, troubleshooting and security updates.
Be the go-to problem solver for IT issues. You’ll respond to user inquiries, diagnose software and hardware problems and provide solutions, ensuring smooth IT operations for businesses.
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