Fully-funded digital skills
11 weeks, part-time (Mon-Wed)
In-person, onsite at SCC
Career opportunities in IT support, analysis and administration
Netcom Certificate of Completion
Fully-funded digital skills
January 20, 2025
During this course, you will learn how to install, configure, troubleshoot and maintain various hardware, software and network systems. You will also gain an understanding of the principles and practices of IT support, such as customer service, communication, security and documentation.
This course follows the CompTIA Infrastructure Specialist career pathway encompassing the CompTIA A+ certification. The course is perfect for IT professionals who are looking to level up with comprehensive certificates accredited by CompTIA and recognised across the IT industry.
The SCC Academy is based in Tyseley, Birmingham. The building has been designed and purpose built to be user-friendly and easily accessible. The Academy offers well-equipped classrooms, social spaces and a shared kitchen area.
Upon completion of these courses, you’ll have gained the essential skills and up-to-date knowledge needed to transition into roles such as:
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"I had the privilege of studying for my certification exams through Dough Brook. He is an amazing instructor. He always made sure to explain every topic clearly."
Faheema Akhter
15 February 2025
"I was accepted for a place with Netcom training in Birmingham city centre for the videograpghy course. I attended a four hour class with the lecturer Mr Nirmal. He was relax and at ease all the way through the class. I was in awe of the ocean of knowledge he possesses and had a presence about him, with his patience, professionalism, and his ability to simplify and pass his knowledge onto us. The whole class paid full attention all the way through the four hours. Thank you Netcom Training and a big thank you Mr Nirmal. I look forward to your other classes. ANGELO"
ANGELO
14 February 2025
"Amazing delivery of content by my instructor Doug. Always explained every aspect clearly and also would go out his way to give us extra bits of information etc to make sure we were equipped with knowledge as best as we possibly could be. Very polite and very happy I chose to learn with Netcom"
umair ali
13 February 2025
"Great teacher Great people"
Kapi
13 February 2025
"My IT Support tutor Bryan Akwirry is totally amazing! So very helpful and explains everything so clearly. Lovely man to have as a tutor and mentor for this course. Will defo come back for a refresher course in the future!"
Samantha Brady
13 February 2025
"Doug Brooks is a great trainer, helped me get 3 CompTIA certifications."
Oliver
13 February 2025
"I highly recommend Ali Kanji as an outstanding instructor in Data Analysis. His depth of expertise spans Python, SQL, Excel, Tableau, and beyond, making him a versatile and knowledgeable mentor. Ali's teaching approach is exceptional, he possesses a profound understanding of the subject and has a remarkable ability to simplify complex concepts, making them accessible to students of all levels. His sessions are well-structured, interactive, and highly practical, seamlessly integrating real-world examples to bridge the gap between theory and application. Beyond his technical expertise, Ali is patient, approachable, and deeply committed to his students' success. He goes the extra mile to ensure no one is left behind, tailoring his teaching style to accommodate different learning speeds and preferences. His willingness to experiment with different teaching techniques, such as integrating end-of-session quizzes, not only strengthened student engagement but also reinforced key concepts, making learning both effective and enjoyable. As a beginner in Data Analysis, Ali made the learning process incredibly engaging and motivating, inspiring me to continue pursuing a career in the field. Whether you're new to Data Analysis or looking to refine your skills, his guidance is truly invaluable. Overall, Ali is an exceptional educator, and I wholeheartedly recommend him to anyone looking to master data analysis with confidence! "
Shabiha
31 January 2025
"Ali is a great trainer, and has trained myself and 18 other students in a Data Analyst class. Ali is extremely helpful, knowledgeable, easy to approach and takes time to get to know each individual student. Although I have had no previous experience in Data Analysis, Ali has taught me how to use MYSQL, Python, Tableau and EXCEL. I personally have learnt so much and can use these skills during my current job role and other future work opportunities. I would 100% recommend Ali's training/teaching courses to anyone interested, it has been a pleasure learning from him in these past 3 months. "
Mariam Ali
30 January 2025
"I cannot recommend this course enough! I was worried that I would struggle to understand the topics we were going to cover, having absolutely no prior data experience but I am impressed and proud of how far and how much I have learnt from this course. I had the privilege of learning from Ali Kanji during the Data Analyst course, and I can confidently say he was an exceptional instructor. Ali brought an impressive depth of expertise, particularly in SQL, Python, and Tableau. His ability to break down these complex programs into clear, digestible explanations made even the most challenging concepts accessible to everyone. Whether we were crafting SQL queries, writing Python scripts, or analysing data in Tableau, Ali ensured we not only understood the theory but also gained the practical skills to apply it effectively. Beyond his extensive knowledge, Ali was incredibly patient, professional, and consistently positive throughout the course. Despite the rigorous pace, he maintained a steady flow and made sure no one fell behind. His use of real-life examples helped bridge the gap between theoretical knowledge and practical application, bringing the course content to life. Ali is a natural leader who fostered a supportive, inclusive, and engaging learning environment. He made sure everyone felt comfortable asking questions and encouraged group collaboration. One of the highlights was the end-of-lesson quiz game, which was both fun and a fantastic way to reinforce the material in a relaxed setting. I’m truly grateful for the knowledge and insights I gained under Ali’s guidance. He is not just a remarkable teacher, but also someone who cultivates a positive, collaborative atmosphere. Anyone would be fortunate to learn from him or work alongside him! In addition to Ali teaching, we had the support of Azra Akhtar, who really helped the group understand the job market, job roles and how to apply for these roles. This was extremely helpful and motivating. Thank you both for your time and help I am very grateful."
Hazel H.
30 January 2025
"I had the privilege of receiving training in Data Analytics from Ali Kanji, and I can certainly state that he is an extraordinary specialist in the field of data analysis and business intelligence. Ali’s skill in Power BI, financial analysis, and data visualisation is extremely impressive. His ability to create customised Power BI dashboards and improve decision-making processes has greatly contributed to our project development and success. Ali's qualifications are strong, including an MBA, CIMA Advanced Diploma, and certifications in Power BI, Azure Cloud, and Cisco DevNet. His technical skills in Python, R, SQL, and data visualization tools like Tableau and Power BI are exceptional. Ali's commitment to continuous learning and being current with industry developments is shown in his work. Ali has demonstrated exceptional curriculum development and training delivery skills while working as a Senior Data Analyst Trainer at Just IT. He has created extensive training programs that span programming languages, databases, data visualization tools, and cloud computing principles. His engaging and interactive training sessions have helped learners with varied levels of expertise thrive in data analysis. Ali's ability to create a supportive and encouraging learning environment encourages critical thinking and active participation. His innovative teaching methodology, which combines real-world stories with practical examples, has made complex concepts approachable and relevant. His dedication to learner success is demonstrated through his personalised coaching and mentoring, which helps people overcome obstacles and accomplish their objectives. Apart from his technical proficiency, Ali is a kind, approachable, and motivating mentor who truly cares about his students’ development and goes above and beyond to offer resources and support. His enthusiasm for teaching and empowering people is unrivalled, which makes him an invaluable asset to any organisation. In addition, I had the honour of receiving training from Ali at Netcom, where he further demonstrated his outstanding teaching abilities and extensive understanding of data analysis. His ability to simplify difficult ideas and make them understandable was very remarkable. Ali's passion for his students' success was clear in every session, and his support and assistance were invaluable. In conclusion, Ali Kanji is a highly qualified and committed professional with a proven track record of success in financial strategy, business intelligence, and data analysis. His technical know-how, innovative teaching approaches, and dedication to student success make him an exceptional mentor and educator, and I strongly recommend Ali for any position requiring a true data analysis expert and a top-tier educator."
Mr Gabriel
25 January 2025
"The learning pattern is the best experience I ever encountered "
Bolaji Mufutau Ibitoye
24 January 2025
"Antwan is such a great tutor and i really wouldn't have gotten through the Netcom IT support course without he's encouragement and support. I've learnt so much especially because I have no IT experience at all but Antwan breaks it down for you in a way that doesn't allow you to give up at the first hurdle. So thank you Antwan"
Anna
23 January 2025
"BIG UPS TO MY TUTOR ANTWAN HE WAS SO KIND AND HAD A LOT OF TIME FOR US , I WILL ALWAYS CHOOSE AND RECOMMEND NETCOM.. WILL MISS MY TEAM MEMBERS"
Kelvin Owusu Nyamekye
23 January 2025
"Another amazing experience with NetCom and Antwan we all know Microsoft sucks :)"
Dimitrios “ddoeswarhammerk” Ma
23 January 2025
"A fantastic course really enjoyed it. Just a little packed resources though relevant was hard to cover within the time span. But I have all the links and I will carry on in my own time, thats what this does to you. Total motivator! Nathan is so patient and understanding..Thank you Nathan and Netcom. "
Mrs Protima (Kavita) Gupta
23 January 2025
"The trainer Nathan was excellent and really put me at ease when whenever I was struggling with something. After the course I feel so much more confident in my new skills. "
Empress K
23 January 2025
"This course has been absolutely fantastic. I was a little apprehensive about doing this course, but I am so glad I did. It has changed everything! I have learned so much, and don’t want it to end. If anyone has any doubts about doing a course with Netcom, please just go for it, you won’t be disappointed. Thank you Nathan Shields for all your incredible support and Netcom for allowing me to do this fantastic course."
Sharon Jenkins
23 January 2025
"I enjoyed the social media course with Nathan Shields. He went over and beyond. The information was well delivered and we were given an opportunity to put our theoretical knowledge into practice. Also we were given lots of extra resources to supplement our learning and advise and websites to find work and how to build our portfolio. "
Ruth Chernous
23 January 2025
"Nathan tutor was all good 👍 enjoy the course well organised. "
Kirti Kapoor
23 January 2025
"My experience with netcom on the social media and web design course was very good. The content delivery was very well strucutred by my tutor Nathan and he was vey and helpfull and supportive overall. Would definetley recommend the course to others"
Babila
23 January 2025
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