17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support Essentials digital training course, delivered online across 17 weeks, is tailored to equip you with the high-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritise hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s CompTIA certified IT Support course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"I never used computer before so i came to do a computer course and done digital marketing, social media, web designing really made my skills gained. i am so pleased i have done this course and with my super star teachers who made me believe in my self and stood by me made me understand each module very well and now i can say i have done this and i am confident to use computer and gained extra skill and can deal with social media and web designing too. thankyou to my teacher bev. who educated me very well "
ANAM CHAUDHRY
24 October 2024
"I love to study Netcom I really enjoy and learn many knowledge thank to you all"
rubina kouser
24 October 2024
"I have been doing an IT course at Netcom Training and had a fantastic experience. The instructors were knowledgeable and supportive, providing valuable insights that prepared me well for the job market. Additionally, their assistance with CV writing and interview preparation was instrumental in boosting my confidence as I applied for jobs. Overall, I highly recommend Netcom Training for anyone looking to advance their career in IT. "
ibrahim
22 October 2024
"For taking us through from the scratch and helps us to understand every aspect of the course."
Chinyere Ifediora
22 October 2024
"I started the course with a very low level of knowledge regarding IT and found the lectures and learning materials extremely helpful. Some of the course modules were very difficult but with brilliant explanations from the course leader Shahi I was able to eventually understand these too. I enjoyed the course and am already implementing things I have learnt."
James Connolly
22 October 2024
"A very well structured course presented and explained by James. Thank you very much, James! Thank you very much, Netcom!"
Daniel Stanasel
22 October 2024
"Good school, I liked it "
ANTON KHOTSKYI
22 October 2024
"Great course and teacher"
Umer
22 October 2024
"Netcom Training is well-regarded for its effective IT courses and supportive instructors, helping students with career transitions. Overall, the educational quality is strong, though operational improvements are needed "
MOHAMMAD Dehbozorgi
22 October 2024
"I had an amazing experience with Netcom Training! The instructor, James, is highly knowledgeable and always willing to go the extra mile to ensure students understand the material. I would definitely recommend Netcom Training to anyone looking to advance their career in IT!"
Andrius Stankunas
22 October 2024
"I had a nice experience learning with Netcom, the teachers are great and the course well-structured. I`ve learned a lot about It support and I am sure the Comptia A+, Network+, Security plus certifications will help me a lot in starting a career in IT."
Andrei Gheorghe
22 October 2024
"The Tutor James was very good with his knowledge and the way he taught the IT support course. I'm happy that I did this course, and it has help me build my confidence to hopefully start my career in IT once I have done mine Comptia A+, network + and security +. This course which was run was very good and knowledgeable as it has balanced my studying time and working as the class were run online. "
Hitul Shah
22 October 2024
"Great tutoring and help throughout the 12 weeks, I would highly recommend this anyone looking to get a start in IT and tech. I want to give a huge thanks to my tutor James and NetCom."
Matthew
22 October 2024
""Completed the Networking system and Network architecture course online with NETCOM, which was excellent. Mr James Johnstone, our tutor, made complex topics easy to grasp and kept the sessions engaging. I highly recommend both NETCOM and Mr. Johnstone."
Deepak Shahi
22 October 2024
"I recently completed a course with Netcom, and I couldn't be more impressed with the quality of the training and the support provided throughout my journey. A special mention goes to Shahi Wadan, my tutor, whose delivery of the course was nothing short of exceptional. Shahi's in-depth knowledge, clear explanations, and engaging teaching style made even the most challenging concepts easy to grasp. He has a remarkable ability to break down complex topics into manageable parts, ensuring that every student feels included and understood. His passion for the subject truly shone through, and his willingness to go the extra mile, including offering additional support outside of class hours, ensured that every student was well-supported. Shahi fostered a positive and encouraging learning environment that motivated us all to actively participate and ask questions. He also provided valuable real-world examples that helped bridge the gap between theory and practice, making the content much more relatable. His dedication to our learning and growth was evident, and I am incredibly grateful for the knowledge and skills I gained under his tutelage. I would also like to commend Salma from the admin team. She was always prompt, professional, and friendly, making the entire administrative process smooth and hassle-free. Her efficiency in handling queries and assisting with course logistics was greatly appreciated. Additionally, Azra, who provided employability skills training and helped me improve my CV, was a tremendous help. Her guidance in refining my resume and preparing me for the job market has given me the confidence I need to pursue my career goals. Netcom's commitment to excellence is evident in every aspect of their service. I highly recommend them to anyone looking for quality training and support!"
Kaylim Arunachellam
14 October 2024
"Shahi was a Great teacher, explained everything thoroughly and gave good examples to help understand. Gave everyone an opportunity to ask a question if they were unclear about something. The course content was very good and I feel like I have a built a strong foundation in IT systems."
Mwansa Chibwe
14 October 2024
"I want to thank Netcom Training for helping me in the course. Shahi Wadan is a very great trainer who helps make the lessons easier to learn. He has helped me gain knowledge of IT."
Bhavesh Balarajan
14 October 2024
"The trainer Shahi was excellent at delivering the training. Considering it is quite an intense course Shahi made it easy to understand certain complex areas. NETCOM do a great job providing these courses for individuals. "
Consumer
14 October 2024
"Interesting very informative and eye opening "
Garvy Quintyn
14 October 2024
"I really enjoyed this course as we were given tons of resources for us to use and study with and our trainer shahi was clearly very knowledgeable about everything we were learning about, adding on lots of extra bits of information that was fun and educational to listen to"
Dan
14 October 2024
