17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support Essentials digital training course, delivered online across 17 weeks, is tailored to equip you with the high-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritise hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s CompTIA certified IT Support course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"I have completed Certificate in Data (Business Analysis) course, and I want to say a big thank you to my teacher Satinder Sohal. She is an amazing teacher. Her passion for teaching, combined with her ability to break down complex material into simple, easy-to-understand concepts, made every lecture not only informative but also enjoyable. She was always patient and provided clear, thorough explanations to any questions we had, ensuring that we felt supported and confident in our learning journey. Also, the employment support team has been fantastic. The workshops they organised were invaluable in helping us develop our employability skills, covering a wide range of essential topics. These workshops were incredibly useful in preparing us for the next steps in our careers. Overall, this course has exceeded my expectations. It has equipped me with the knowledge and skills I need to advance in my career, and I am incredibly grateful for the guidance and support throughout the course."
Marina
20 December 2024
"The work was the right balance of ease and difficult, it made me focus easier as it kept me interested. My teacher, Lina Poka, was fun and understanding, there was never too much pressure but she widely encouraged our class to work on different sections of work specific to our target."
Danielle
19 December 2024
"This course was available with funding which is why I was able to complete the course. The trainer Matthew Helliwell was very knowledgeable and the entire staff of Netcom were always available to provide support during and after the course. Netcom is just so excellent."
John Nambo
19 December 2024
"I had the pleasure of working with Matt, and I couldn't be more satisfied with the experience. From our first session Matt demonstrated incredible knowledge of the subject (data analytic) and he ensure we all understood the material. Also, he was always punctual, prepared and vey responsive to my questions, which made the learning process enjoyable and effective. Also, Dan was great for the week he took over. overall, I highly recommend Matt for anyone looking for a dedicated and knowledgeable tutor!"
Cameka Hill
19 December 2024
"Netcom is great, it allows someone like me with almost no experience in IT support, to gain an intermediate understanding of IT systems in only 12 weeks. The pacing and work load of the course is good, as well as the resources available such as, CompTIA website memberships. I would particularly like to thank all the amazing staff including; Sue Gilkes, Jade Reynolds and our course administrator Sharona who went above and beyond to help us learn IT, improve our employability and care for our course progress. Thank you Netcom! "
Customer
16 December 2024
"Comptia Tech+, Cloud Essentials and A+ Certifications in 12 weeks. Excellent instructor led lessons as well as plenty of study materials. "
A Horse with no name
12 December 2024
"just finished our 12 week course with Doug Brooks working through compTIA A+, Cloud essentials and Tech+. he is an amazing tutor and willing to give you all the time he has even after the allotted hours of the class! i am currently waiting to complete my second of 4 certs and hoping to go into cyber security in the future, i think A+ needed slightly more time as its quite a big course but on the whole im very happy!"
Gary Quinn
12 December 2024
"very helpful and easy to sign up. Nathan shields who was the course tutor was amazing and was really easy going "
samantha pearce
12 December 2024
"Netcom Training offers a comprehensive range of technical courses tailored to IT professionals seeking to advance their skills. Whether you're aiming for certification in CompTIA or cloud technologies, Netcom provides a structured learning environment with options for virtual training. Also our instructor Doug Brooks, he is an experienced and knowledgeable professional who brings a wealth of industry experience to his teaching. His ability to simplify complex topics and present them in an engaging, understandable way is a standout quality. Highly recommended if you want to pursue your career in IT field."
Shahid Khan
12 December 2024
"The syllabus was made easy to understand. Our tutor Antwan Atkins broke the lessons down so that they were very easy to comprehend. Netcom is an Excellent online service for training to get into the IT Industry. I give them a high recommendation. "
Clive Woodstock
10 December 2024
"I am new to this Technology asI am old school. well the future is technology. I need to learn and understand technogy. the course is a very good asset, I am learnig alot although there is alot to learn. Iam really greateful for my Tutor Antwan Aktins. He is brilliant in the way he teaches, he is really concern and lays the training out well. you can tell he wants you to gain all the skills and knownledge to be the best at what you need in the IT world. I am happy with the support you have to off as support to your trainers. I will continue my best to gain my goal. thanks to everyone involed well appriceated. thanks to my tutor Antwan Akins."
Ecton Bennett
10 December 2024
"I Recommend 👍 Great course, Great teacher Antwan Atkins 👌"
Adrian Oprea
10 December 2024
"The course itself is hard but Antwan has really help us through it, helping me with some setups after the class and especially with Kahoot's to prepare us for the assessments. I'm enjoying the course, I have learned a lot about IT. overall, happy."
Mr j z
10 December 2024
"I had amazing journey with netcom. They provide all the help you need to pass core 1 and core 2. Different people coming to class providing different support and helping with your cv and job interview.Teacher Antwan Atkins he is amazing teacher his teaching methods helped me understand IT. Networking was really hard for me but Antwan Atkins helped me understand perfectly. "
raja umair
10 December 2024
"Antwan Atkin is the best trainer and this training is worth attending. "
Wahidullah zarif
10 December 2024
"I recently completed a web design and social media course with Netcom, The course was taught by Lina. Lina is an excellent tutor who provided invaluable support throughout the course. Her inclusive teaching approach and the resources she shared made it easier to grasp the various modules. Although I am new to this field, I gained a significant amount of knowledge and confidence thanks to her guidance."
Furaheen Azez
10 December 2024
"A welcoming, modern and exciting place to further your IT skills, take on long or short courses, courses are available in advanced level or introductory level, study by attending classes or study online, also on offer are boot camps for a day, Teams of staff at Netcom & SCC Academy are reachable, for your guidance into IT courses, highly experienced in delivering high quality course materials and Lectures/Lecturers, you will be pleasantly surprised how your personal development can increase your confidence and bring a rewarding future for you and many others."
MM
07 December 2024
"Just finished an amazing 12-week course with Lina Poka! Her teaching was clear, engaging, and packed with hands-on projects. I’ve gained real-world skills and confidence that I’m already applying. Highly recommend!"
Declan.N
04 December 2024
"I was on Lina poka’s web design and social media course and it was a wonderful experience. I learnt so much throughout the 12 weeks and also improved on myself mentally too. Being able to work and talk with everyone felt so natural."
Korey Garland
03 December 2024
"I have learn more in this course, and knowledge of IT. This has been experienced and lots of knowledge in the course."
MISSDAINEUTER
28 November 2024
