17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support Essentials digital training course, delivered online across 17 weeks, is tailored to equip you with the high-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritise hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s CompTIA certified IT Support course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"Netcom Training - IT support Engineer, Cisco IT Essential 8, 12-week course. My overall experience with the course has been excellent, from the office staff to the trainer, Tony Grainger. I would especially like to highlight Tony's exceptional skills as a trainer. He is highly competent, knowledgeable, and passionate about teaching. While he speaks quickly, he ensures that all the essential details of each chapter and module are thoroughly explained. Tony, you did an amazing job, and it was a pleasure learning from you. I truly appreciate your effort and dedication. However, I believe the progression support could be enhanced to better assist students with securing employment after completing the course. We had only a couple of sessions with the progression team, which mainly focused on basic information such as building a strong CV and improving our LinkedIn profiles. More comprehensive support and guidance in job placement would be beneficial for future students."
M Akbar Hameed
21 November 2024
"The course is in-depth providing a rounded understanding of IT to develop as a technician. It caters for people without an IT background, but can be very fast paced for those learners. The team are supportive and help to develop your career. Queries were answered quickly, with solutions to issues that arose. Technical issues can be frustrating and a programme plan at the start of the course would be useful."
NIYYAH
20 November 2024
"Overall was a great experience,got to learn alot about the basic of IT,Tony is a great tutor and has vast knowledge on IT,he is very friendly and polite was a pleasure to be his student.The only downside is that i was expecting to have more practice and get to understand more how it actually works.It would be great to have training classes where you could put in practice what you've learned,but still happy with the course."
Ivan Lopes
20 November 2024
"My class teacher mr Tony Grainger. He is best teacher I ever met. He is very understable.he is always come one step extra to help the students .He is very lovely and friendly. Its really pleasure to be student of Mr Tony Grainger I have lovely journey through this whole course Thanks mr Tony Grainger "
sandeep
20 November 2024
"Great experience. Tony Grainger our teacher gave us great amount of knowledge. Huge support on every step of the progress. Loved the coarse "
Lexi
20 November 2024
"I am currently following the Level 3 IT Technician course at Netcom Institute, and I couldn't be more impressed! The training is well-structured, engaging, and packed with valuable, real-world knowledge. A huge shout-out to my trainer, Tony Grainger, who has made the experience exceptional. His expertise, patience, and ability to break down complex topics into simple, understandable lessons are truly outstanding. Tony's support and encouragement have made learning enjoyable and boosted my confidence in IT. The institute provides excellent resources, and the hands-on practical sessions are a highlight. I feel confident that this course is equipping me with the skills I need for a successful career in IT. I highly recommend Netcom Institute and especially Tony Grainger to anyone looking to advance their career in IT. A well-deserved 5 stars! ⭐⭐⭐⭐⭐ "
ahileswaran Satheeswaren
20 November 2024
"Very happy with Tony"
Iklima Jafaru
20 November 2024
"I completed a cybersecurity course with Netcom Training, and it was a fantastic experience. The instructors were knowledgeable and engaging, offering real-world examples and hands-on training that made the concepts easy to grasp."
Saleem
16 November 2024
"Very impressed with the teaching methods employed by Netcom. Thankyou Robert Abbah for fantastic learning journey. I would recommend Netcom 10/10"
Centre Target FX
15 November 2024
"I done IT support I had the best teacher Robert , he gave a lots in the lessons . Recommended "
Renata
15 November 2024
"The trainer Amir Din was amazing and made it all very easy to understand. Always on hand to provide any support that was needed"
HAFIZ MEGHJEE
14 November 2024
"I recently completed a Level 3 Cyber Security course at Netcom Training, and I am extremely pleased with the experience. The classes were conducted smoothly, and the lessons were delivered effectively by an excellent and knowledgeable instructor (Amir Din). The teaching was clear, well-structured, and made complex topics easier to understand. Netcom Training provided great support throughout the entire process. Whenever I needed assistance, their team was always ready to help, making the learning journey stress-free. Additionally, we had insightful sessions that helped me explore potential career paths with this certificate. Overall, I am very satisfied with my experience at Netcom Training and do not regret taking this course. It has been a valuable step in my professional development, and I highly recommend Netcom Training to anyone looking to enhance their skills and knowledge."
Junior
14 November 2024
"Overall experience is good, information was good but can be delivered in a more in-depth way. Get the students involved more, making sure everyone is on the same page when it comes to what's being taught. But saying that Amir is a very cool guy.. very down to earth. you can have a chat with him and have a laugh, so he makes you feel welcome in every session. "
Customer
14 November 2024
"It was a fun experience getting trained under Amir Din he was really good teaching me the fundamentals and it was a fun ride."
Anderson Edem
14 November 2024
"It’s been so lovely having the opportunity to study with Netcom. They have been extremely helpful from the start. Maryam has helped me with my application and can’t wait to begin my learning! Thank you :)"
Lily Rayson
12 November 2024
"Amir made our experience with this course really enjoyable , he was supportive in making sure that we understand all aspects of what the course was teaching . Great course!!"
AntGofficial
11 November 2024
"I studied level 3 Cybersecurity and Amir gave a really great experience throughout the course, not only in delivering the information but also expanding on topics and providing extra resources for further study. He's very attentive and honest with his answers when helping others. He also provided gave good advice when it came to establishing a career through finding a job or taking an apprenticeship. "
Zain Syed
08 November 2024
"I don't usually leave a review but I had a fantastic experience in my cyber bootcamp. Amir has to be one of the most loveliest, friendly and polite and knowledgeable tutors I've had. At one point I was going to drop out but the support he gave and the way he taught and kept every session really interesting was great. Like other students in the group, the patience he had with questions and providing information as well as explanations was really sweet. Having no cyber experience I now feel like I know so much. Amir, if you read this, Thank you for everything. Netcom training have an amazing tutor x"
Maz
07 November 2024
"Before the course, I didn’t know anything about IT support, but I know I know a lot. The course encouraged me to learn even more, moving forward. Our teacher Robert, was really good. He explained everything very simple and easy for us laymen. I would definitely recommend the IT support course on Netcome base on my experience. "
Fatoumata Jallow
07 November 2024
"I took the IT support course. I have learnt so much which I could never have learnt on my own, I also really enjoyed attending the session because the lessons were interactive and the teacher, Robert Abbah, was very supportive."
Abdurrahman Chaudhry
07 November 2024
