17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support Essentials digital training course, delivered online across 17 weeks, is tailored to equip you with the high-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritise hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s CompTIA certified IT Support course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"Best experience of learning ever"
Amjad Mana'a
12 April 2025
"Our trainer, Gary Murrain-Meade, delivered the course in a way that enabled me to believe in myself again. His training and support, along with that of Netcom staff Reece Jarvis and Emma Webb, have been immeasurable. Netcom has been a good platform to work on, and I hope to continue my association with the team in my future endeavours. "
Dee Nelson
11 April 2025
"People make places. The instructors are vintage beyond imitation. Excellent coaches"
Babatunde Adeyemi
10 April 2025
"Our tutor Gary made the course easy to understand, he's very patient and constantly asked if there's anything we needed help with. I've enjoyed this course, I've learned a lot and Lauren the work coach has also been very helpful alongside our course. "
Priya Bhambra
10 April 2025
"I had a great experience throughout, although I signed up to netcom with a great deal of scepticism. Gary made the whole experience a joy. A brilliant teacher with a very hard working stance. Ive learned so much during the past eleven weeks & completed assessments,I never would have attempted previously. Gary was willing to support & mentor us outside of the scheduled class timings and always replied promptly to any queries I had in regards to the course content. Would highly recommend Netcom."
unhappy customer
10 April 2025
"IT has been a fantastic experience in the past few months with Netcom Training. They are one of the best I have ever come across. The tutor has been excellent and professional. There has been a lot of support from the Team. I would always recommend Netcom training for anyone aspiring to develop their career."
Nicolas christopher
10 April 2025
"Great Experience course went smooth, got access to CompTIA resources. nothing I can complain about, completely met my expectations"
Ali
10 April 2025
"My tutor gary made it an enjoyable course"
Ciaran Miller
10 April 2025
"It’s give me more knowledge about my planbusiness helpful"
yodit gebrhamdin
09 April 2025
"I was severely lacking in confidence due to working from home for an extended period in my career, which suited me but meant that I fell behind in my knowledge of all things digital and software related and I needed to catch up. I'd done a few courses online to update my knowledge but this was by far the most comprehensive and valuable course I took... 12 weeks, 4 sessions a week 3 hours each, plus daily tasks and weekly assignments so a lot of learning opportunities. Our trainer - Gary - was super patient and had so much valuable knowledge to impart and Emma and the whole admin team were really supportive. If you're struggling there is always someone there to help. I honestly feel so much more prepared and ready to take on the challenge of growing my own business, and they support you for 6 months afterwards too. Very highly recommended."
Georgina Rennie
09 April 2025
"The social media and website development course I have undertaken for the last 12 weeks has been a guide that has enlightened me and paved the way for me to take the necessary steps to move my current business forward and meet new horizons."
Dee Nelson
09 April 2025
"The teacher and everything "
Jo
09 April 2025
"Eileen was a wonderful tutor for the Social Media and Web Design Course for entrepreneurs. The course was 6 weeks long and is packed full of information and fun tasks and assignments. There is lots of group work and group feedback sessions for those who may find this helpful to know first of all. However, Eileen is patient, understanding, and caring for everyone on the course! We had cover on two of the days from Nathan and Bev who were also both brilliant tutors too! The only reason this review was given 4 stars, is that there are a few things that I feel could do with improvement, mainly the admin. It feels disjointed and their communication is extremely varied. Also, having to do a timesheet and guided learning hours feels like repeated work for no real point, this process could be streamlined. Also, having an employability coach was a strange concept to me on a entrepreneurial course, as she could not provide any information on self-employment. There also is no real post course support as advised throughout."
Farha
03 April 2025
"The manner in which the tutors (Jon Heaps & Mohammed Riyad) delivered the course was a great mix of the tutor leading and the class members feeling relaxed enough to provide answers without being prompted. The tutor signposted the class to relevant online material, links and cases. He delivered the class at pace and where a member of the class was unsure about the course content he ensured he took the time to answer their queries "
Salma
27 March 2025
"I'm so glad I found this training. I really learned a lot to set me on the right career path."
Paul
27 March 2025
"The teacher Jon made the learning experience very good. He is very patient and guides very well. He is very knowledgeable in the cyber security industry"
Mohammed miah
27 March 2025
"My experience was very great. The lecturer was extremely patient with everyone. The lectures were very informative. I have enjoyed every bit of this training course."
Nosa Ogbewi
27 March 2025
"I enjoyed the course. I learned a lot, and the trainer was very knowledgeable. The layout of the course itself could be better, but I can see it being improved over time. "
Oludare Adeyo
27 March 2025
"A huge shout out to Jon for his excellent delivery to the course! I attained so much knowledge and better understanding from the lessons that learned from cybersecurity course. I highly recommend this cybersecurity course to anyone who’s interested in taking on a new field. "
Yusuf
27 March 2025
"The tutor was very helpful "
Reuben Martin
27 March 2025
