Fully-funded digital skills
11 weeks, part-time (Mon-Wed)
In-person, onsite at SCC
Career opportunities in IT support, analysis and administration
Netcom Certificate of Completion
During this course, you will learn how to install, configure, troubleshoot and maintain various hardware, software and network systems. You will also gain an understanding of the principles and practices of IT support, such as customer service, communication, security and documentation.
This course follows the CompTIA Infrastructure Specialist career pathway encompassing the CompTIA A+ certification. The course is perfect for IT professionals who are looking to level up with comprehensive certificates accredited by CompTIA and recognised across the IT industry.
The SCC Academy is based in Tyseley, Birmingham. The building has been designed and purpose built to be user-friendly and easily accessible. The Academy offers well-equipped classrooms, social spaces and a shared kitchen area.
Upon completion of these courses, you’ll have gained the essential skills and up-to-date knowledge needed to transition into roles such as:
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"Netcom is great, it allows someone like me with almost no experience in IT support, to gain an intermediate understanding of IT systems in only 12 weeks. The pacing and work load of the course is good, as well as the resources available such as, CompTIA website memberships. I would particularly like to thank all the amazing staff including; Sue Gilkes, Jade Reynolds and our course administrator Sharona who went above and beyond to help us learn IT, improve our employability and care for our course progress. Thank you Netcom! "
Customer
16 December 2024
"Comptia Tech+, Cloud Essentials and A+ Certifications in 12 weeks. Excellent instructor led lessons as well as plenty of study materials. "
A Horse with no name
12 December 2024
"just finished our 12 week course with Doug Brooks working through compTIA A+, Cloud essentials and Tech+. he is an amazing tutor and willing to give you all the time he has even after the allotted hours of the class! i am currently waiting to complete my second of 4 certs and hoping to go into cyber security in the future, i think A+ needed slightly more time as its quite a big course but on the whole im very happy!"
Gary Quinn
12 December 2024
"very helpful and easy to sign up. Nathan shields who was the course tutor was amazing and was really easy going "
samantha pearce
12 December 2024
"Netcom Training offers a comprehensive range of technical courses tailored to IT professionals seeking to advance their skills. Whether you're aiming for certification in CompTIA or cloud technologies, Netcom provides a structured learning environment with options for virtual training. Also our instructor Doug Brooks, he is an experienced and knowledgeable professional who brings a wealth of industry experience to his teaching. His ability to simplify complex topics and present them in an engaging, understandable way is a standout quality. Highly recommended if you want to pursue your career in IT field."
Shahid Khan
12 December 2024
"The syllabus was made easy to understand. Our tutor Antwan Atkins broke the lessons down so that they were very easy to comprehend. Netcom is an Excellent online service for training to get into the IT Industry. I give them a high recommendation. "
Clive Woodstock
10 December 2024
"I am new to this Technology asI am old school. well the future is technology. I need to learn and understand technogy. the course is a very good asset, I am learnig alot although there is alot to learn. Iam really greateful for my Tutor Antwan Aktins. He is brilliant in the way he teaches, he is really concern and lays the training out well. you can tell he wants you to gain all the skills and knownledge to be the best at what you need in the IT world. I am happy with the support you have to off as support to your trainers. I will continue my best to gain my goal. thanks to everyone involed well appriceated. thanks to my tutor Antwan Akins."
Ecton Bennett
10 December 2024
"I Recommend 👍 Great course, Great teacher Antwan Atkins 👌"
Adrian Oprea
10 December 2024
"The course itself is hard but Antwan has really help us through it, helping me with some setups after the class and especially with Kahoot's to prepare us for the assessments. I'm enjoying the course, I have learned a lot about IT. overall, happy."
Mr j z
10 December 2024
"I had amazing journey with netcom. They provide all the help you need to pass core 1 and core 2. Different people coming to class providing different support and helping with your cv and job interview.Teacher Antwan Atkins he is amazing teacher his teaching methods helped me understand IT. Networking was really hard for me but Antwan Atkins helped me understand perfectly. "
raja umair
10 December 2024
"Antwan Atkin is the best trainer and this training is worth attending. "
Wahidullah zarif
10 December 2024
"I recently completed a web design and social media course with Netcom, The course was taught by Lina. Lina is an excellent tutor who provided invaluable support throughout the course. Her inclusive teaching approach and the resources she shared made it easier to grasp the various modules. Although I am new to this field, I gained a significant amount of knowledge and confidence thanks to her guidance."
Furaheen Azez
10 December 2024
"A welcoming, modern and exciting place to further your IT skills, take on long or short courses, courses are available in advanced level or introductory level, study by attending classes or study online, also on offer are boot camps for a day, Teams of staff at Netcom & SCC Academy are reachable, for your guidance into IT courses, highly experienced in delivering high quality course materials and Lectures/Lecturers, you will be pleasantly surprised how your personal development can increase your confidence and bring a rewarding future for you and many others."
MM
07 December 2024
"Just finished an amazing 12-week course with Lina Poka! Her teaching was clear, engaging, and packed with hands-on projects. I’ve gained real-world skills and confidence that I’m already applying. Highly recommend!"
Declan.N
04 December 2024
"I was on Lina poka’s web design and social media course and it was a wonderful experience. I learnt so much throughout the 12 weeks and also improved on myself mentally too. Being able to work and talk with everyone felt so natural."
Korey Garland
03 December 2024
"I have learn more in this course, and knowledge of IT. This has been experienced and lots of knowledge in the course."
MISSDAINEUTER
28 November 2024
"My tutor made my experience great; he broke down the steps one by one and made it much easier for me. Also, I've learned a lot now, as when I started, I didn't know anything about IT support, but now I know much more. Thank you."
Safia Arale
28 November 2024
"Undertook an IT Support course with Tony and it was super informative and insightful. The tutor Tony was very helpful, always made sure everyone is understanding what's been taught and the course was very well structured and had a clear plan to follow. Thank you Tony and the team and looking forward to enrol in a new course in the upcoming years."
S AL
28 November 2024
"Anthony Grainger is very good tutor,very punctual,very supportive"
MBREEN Mehboob
27 November 2024
"Netcom and its members have been top-notch—polite, patient, and genuinely eager to help. What stood out most was their facilitator's (Tony) ability to explain technical solutions in a way that was easy to understand, even for someone without an IT background."
Y Balogun
23 November 2024
