Netcom Training’s intensive IT Support course is your shortcut to breaking into IT and a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - all in an interactive online format, and land a globally recognised CompTIA Tech+ certification.
This course is designed for learners based in the West Midlands and London. If you're looking for a digital support course in Manchester, click here.
13 weeks, part-time
100% online learning
Career-boosting skills in IT support, admin and analysis
180 hours
Level 3, Netcom Certificate of Completion, CompTIA Tech+ exam vouchers
Adult Skills Fund
Looking to break into tech? Our IT training course is designed to equip you with in-demand IT support skills. This digital course covers everything from troubleshooting to networking, and cloud computing to business processes.
In just 13 weeks, you’ll complete an online training course that prepares you for real IT jobs. Whether you’re starting fresh or upskilling, Netcom’s bootcamp course will help you earn a CompTIA Tech+ certification and land a role in tech.
Boost your career with our expert-led online training course and start your journey in IT support today.
You could learn for free if you meet the eligibility criteria:
Kick off with the fundamentals of computer hardware and software architecture, network addressing (including numerical skills with binary numbers), network media (cabled and wireless) and the hardware required for connections, security and the maintenance procedures used to keep a network running, essential for any IT pro.
Get familiar with OS setups, mobile integration and system optimization.
Next up, you’ll dive into cloud services, starting with the practical set up and the delivery models deployed within them. You’ll learn about the features of effective cloud security and how to apply security protocols to real-life scenarios. You’ll also gain an understanding of how to build and maintain a disaster recovery plan, a vital skill for IT technicians to ensure data can be recovered in an emergency. As an IT professional, this area of the course will give you the knowledge to enforce cloud security methods and defend systems against sophisticated attacks, a skill employers will be keen to see on your CV.
Finally, you’ll explore how to apply your skills practically to everyday work within a business or organisation, crucial to securing a role within IT.
Crack into the IT industry with roles like:
The frontline of tech support. You’ll troubleshoot hardware/software issues, set up new systems and help users stay connected. Perfect for problem-solvers who love working with tech.
Get paid whilst learning. You’ll assist with troubleshooting, setting up new devices, managing user accounts and logging IT issues, all whilst gaining industry-recognised qualifications.
Help users navigate software issues, install updates and troubleshoot bugs via phone, email or remote access. A great role for anyone who loves tech and helping people.
Keep businesses running smoothly by managing networks, security and operating systems. You’ll handle system monitoring, backups, troubleshooting and security updates.
Be the go-to problem solver for IT issues. You’ll respond to user inquiries, diagnose software and hardware problems and provide solutions, ensuring smooth IT operations for businesses.
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"Very worthwhile course. Would be helpful if the course was a bit longer. Lecturer, Doug Brooks is very knowledgeable and explains well to help with your understanding and provides support so you can progress even with disabilities, such as combined autism and adhd. I've been to uni and he teaches better than they do."
Dee
03 July 2026
"This was a great experience I’ve learnt so much in this bootcamp for IT support I really enjoyed it if something interested in I would recommend Netcom!!"
Riyadh
03 July 2026
"I did an IT support course, i found it very informative and thoroughly enjoyed the experience. Gary was an absolutely amazing teacher couldn’t have had anyone better, he’s very helpful and goes above and beyond for his students. All in all worth the experience."
saara mursal
03 July 2026
"I have gained much experience through this training thank you so much"
customer
03 July 2026
"I studied for CompTIA certifications online with Netcom. I had completed other online certifications through online learning platforms before, but I didn’t know anything about Netcom before joining the course. I found the experience far more engaging than other online courses, where students often just watch videos and complete assignments on their own. At Netcom, students work as part of a group through regular discussions, group activities, practical exercises and presentations. Students have the same tutor throughout, which allowed us to get to know each other over time. It became clear that my tutor was genuinely invested in my success. The course broadened my knowledge, helped me discover a new interest in networking and improved my confidence. We were fortunate to have Gary as our tutor for one of his final courses before retirement. With more than 30 years of experience, he showed great skill in working with students of different abilities, answering our questions clearly and encouraging everyone to participate. Overall, I had a very positive experience with Netcom and would recommend them to anyone considering online IT training."
Owen Emmerson
03 July 2026
"I enjoyed my time on the course, I learnt a lot about IT and the tutor was very good."
Raheem
03 July 2026
"Netcom Training is suitable for everyone, from complete beginners with little to no IT knowledge to those who already have some skills. My experience at Netcom Training has significantly boosted my confidence and motivation to pursue my goal of entering the IT industry, something I have always wanted to do. Due to unforeseen circumstances, I was unable to follow that dream in the past, but I am now actively pursuing it. Gary is an amazing tutor who teaches every fundamental aspect of IT, from networking to troubleshooting and much more. Career advisor Lauren also provides fantastic support, helping with CV and cover letter writing, and motivating me to apply for roles with confidence."
Bodrul Islam
03 July 2026
"I had an excellent experience with Netcom Training. Our tutor, Gary Murrain-Meade, is knowledgeable, patient, and always willing to answer questions. The course was well organised and covered a wide range of practical IT support topics, including CompTIA Tech+, CompTIA A+, networking, hardware, Windows, troubleshooting, ITIL, and customer service. The hands-on labs and real-world scenarios helped build my confidence and prepared me for a career in IT support. I would like to thank Gary and everyone at Netcom Training for giving me the opportunity to be part of this programme. It has been a valuable learning experience, and I feel much more confident in pursuing a career in IT support."
alina araslanova
03 July 2026
"It's a good platform to filter your skills and to aware of upcoming jobs. The best point is this platform have help to create your best CV."
seher najmi
03 July 2026
"I had an amazing experience with the IT Bootcamp. Gary was my trainer and he was supportive, the lessons were easy to follow and I've gained practical IT skills and I'm more confident as someone who is transitioning into IT. I would recommend this bootcamp to anyone who is looking into starting a career in IT."
shantay Stephenson
03 July 2026
"During my time in this program I had learnt so many amazing concepts and topics regarding IT and computing and It greatly expanded my knowledge within Computing."
Adam A. Khan
03 July 2026
"I did the IT support course in May 2026. The course was very thorough and the Tutor Gary was amazing. We had assignments and homework to complete and felt supported all the way. Lauren from Careers support was also amazing and helped me create a brand new CV"
tianbee
03 July 2026
"Great learning experience overall during my IT support bootcamp. Our trainer, Gary, was very helpful and I give my thanks to him and the entire Netcom team for their help."
Takudzwa Moyo
03 July 2026
"I recently completed the IT Support and Infrastructure Skills Bootcamp with Netcom Training and found the course very useful and well organised. The trainers were supportive, knowledgeable, and explained topics in a clear and professional manner. I gained a better understanding of IT support, networking, troubleshooting, and infrastructure concepts through both theory and practical activities. The course helped improve my confidence and provided valuable skills relevant to the IT industry. Overall, I would rate the bootcamp 5 out of 5 and would recommend it to anyone interested in starting a career in IT support."
Tracey
27 May 2026
"I just recently did an IT bootcamp through Netcom and it was excellent. The course was well paced and managed to encompass everything I needed to get me started in the IT industry. Gary was a great trainer and it was great to have someone who is passionate about the subject train you."
Jason Jones
14 May 2026
"I recently completed an IT course with Netcom, and I must say the experience was truly exceptional. The huge amount of high-quality information within a remarkably short period. Our instructor, Gary, was absolutely Rock Star! I can recommend Netcom highly enough for anyone seeking entry level technical education."
Michal Turowicz
13 May 2026
"I recently completed the IT Support course with Netcom Training and had a really positive experience. The course helped me build my understanding of IT support, networking, troubleshooting and cybersecurity fundamentals in a structured way. The tutors were supportive and explained things clearly, especially when covering more technical topics. I also appreciated the career support and interview preparation which helped build my confidence when applying for IT roles. Since joining the course, I feel much more focused on my career direction and better prepared for entry level IT support opportunities. I would recommend Netcom Training to anyone looking to start a career in IT."
George
13 May 2026
"I had a really positive experience with Netcom Training. Gary and Amir were great trainers who explained things clearly, kept the sessions engaging, and made everything easy to follow. The IT Support course gave me a solid foundation in both the technical and business sides of IT, and I came away feeling more confident in what I’d learned. I’d definitely recommend Netcom Training to anyone starting out in IT."
Mohammed Aweis
13 May 2026
"Excellent bootcamp provided through Netcom! Trainers are fantastic, in my bootcamp, rare as it is, I had the pleasure of being supported by two trainers and a member from the careers team. The design and delivery of the course was handled very well and I felt supported throughout, I wish I had more time on the course, my bootcamp was only 6 weeks of content which is intensive but incredibly good, I highly recommend this training provider, you won't be disappointed. They are professional, friendly, supportive and good at what they do! Thank you Netcom. "
Jessica Garthwaite
13 May 2026
"⭐️⭐️⭐️⭐️⭐️ A Truly Rewarding Experience! This IT Support course was an incredible journey—challenging at times, but absolutely worth every effort. The classes were clear, practical, and designed to help you actually learn and apply your skills in real-world scenarios. A huge thank you to the fantastic tutors, Gary and Amir, who made learning engaging and supportive. Their patience, expertise, and encouragement were invaluable throughout the course. And a special mention to Azfaa for the outstanding employability support. Her guidance and resources helped me prepare for the next steps in my career: refining my resume, preparing for interviews, or connecting with opportunities, her support made all the difference. If you’re considering this course, I highly recommend it. It’s not just about gaining skills—it’s about building a foundation for a successful future in IT support. Thank you to the entire team for making this experience so worthwhile! 🌟"
Helena
13 May 2026
